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Contact Us

We want to stay in touch with our customers and welcome your input. Please send us any questions or concerns you might have. We would love to hear from you!
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Please allow 24 business hours before receiving a response when sending an email to contact us. If you require an immediate response please call our Customer Resource Center at the phone numbers listed below.
  • Phone: Toll-Free: 1-877-813-3282
Hometown Line Phone Banking
  • Nelson Co Area: 1-502-337-6235
  • Lawrenceburg Area: 1-502-839-2038
  • Lexington Area: 1-859-629-6075
ATM/Debit Card Customer Service
For customer service or to report your TCBT Mastercard Debit Card lost or stolen, contact the Customer Resource Center at (502) 348-3911 or toll free at 1-877-813-3282. After hours reporting call 1-800-500-1044.

Credit Card Customer Service
For credit card customer service or to report your TCM Visa CREDIT card lost or stolen, call 1-800-883-0131.