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Contact Us

Please allow 24 business hours before receiving a response when sending an email to contact us. If you require an immediate response please call our Customer Resource Center at the phone numbers listed below.
  • Phone: Toll-Free: 1-877-813-3282
Hometown Line Phone Banking
  • Nelson Co Area: 1-502-337-6235
  • Lawrenceburg Area: 1-502-839-2038
  • Lexington Area: 1-859-629-6075
ATM/Debit Card Customer Service
For customer service or to report your TCBT Mastercard Debit Card lost or stolen, contact the Customer Resource Center at (502) 348-3911 or toll free at 1-877-813-3282. After hours reporting call 1-800-500-1044.

Credit Card Customer Service
For credit card customer service or to report your TCM Visa CREDIT card lost or stolen, call 1-800-883-0131.
We want to stay in touch with our customers and welcome your input. Please send us any questions or concerns you might have. We would love to hear from you!
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Please allow 24 business hours before receiving a response when sending an email to contact us. If you require an immediate response please call our Customer Resource Center at the phone numbers listed below.
  • Phone: Toll-Free: 1-877-813-3282