woman on phone

Contact Us

Please allow 24 business hours before receiving a response when sending an email to contact us. If you require an immediate response please call our Customer Resource Center at the phone numbers listed below.
  • Phone: Toll-Free: 1-877-813-3282
Text Us!
  • Send us a text to 502-337-6789 and someone from TCBT will call you. Please allow time for a member of the TCBT staff to contact you. If you need an immediate response, please call our Customer Resource Center.
Hometown Line Phone Banking
  • Nelson Co Area: 1-502-337-6235
  • Lawrenceburg Area: 1-502-839-2038
  • Lexington Area: 1-859-629-6075
ATM/Debit Card Customer Service
For customer service or to report your TCBT Mastercard Debit Card lost or stolen, contact the Customer Resource Center at (502) 348-3911 or toll free at 1-877-813-3282. After hours reporting call 1-800-500-1044.

Credit Card Customer Service
For credit card customer service or to report your TCM Visa CREDIT card lost or stolen, call 1-800-883-0131.
We want to stay in touch with our customers and welcome your input. Please send us any questions or concerns you might have. We would love to hear from you!
* Required Fields
Are you currently our customer? *
There was an error submitting the form

Thank you for your submission!

We will be in touch with you soon.

Please allow 24 business hours before receiving a response when sending an email to contact us. If you require an immediate response, please call our Customer Resource Center at the phone number listed below.
  • Phone: Toll-Free: 1-877-813-3282